613-831-4435Box Office
Our Ticket Policies
All ticket sales are final, with no refunds.
Tickets should be picked up no later than 15 minutes before curtain time.
Group rates are available to groups of ten or more people when purchased at the same time and
with one payment.
Students (with student ID) may purchase rush seats after 5pm on the day of the performance, subject to seat availability.
Gift Certificates (which may be purchased at the Box Office) may be exchanged for tickets as described in each certificate, provided seats are available for the desired performance.
Ticket holders may exchange tickets for another performance of the same play, depending on seat availability, with the following conditions:
- Ticket exchanges must be undertaken at least 48 hours before the performance time shown on the original ticket. Ticket exchanges cannot be processed on-line.
- An exchange fee of $2.00 per ticket will be charged.
Lost tickets can be replaced for a fee of $2.00 per ticket. Ticket replacements cannot be processed online.
If are unable to attend a particular play, please don't waste your tickets. Please return them to the Box Office or give them to a friend or neighbour.
There is a mail box by the front entrance of the Playhouse for ticket drop-off at any time. Please include a note, which describes the change you would like to make and which gives your phone number.
